FAQs

Why were KinderMed Pain & Fever products recalled?

We initiated a voluntary recall of our KinderMed Kids’ & Infants’ Pain & Fever products, out of an abundance of caution, after testing revealed acetaminophen instability. To learn more about this voluntary recall, please see the FDA’s official release here: https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/kinderfarms-llc-voluntarily-recalling-all-kindermed-pain-fever-products-due-acetaminophen

 

What health risks should I look out for?

As a result of the potential health risk with acetaminophen being outside of specification, the product may cause acute adverse health effects, including abdominal pain, nausea, vomiting or jaundice at higher doses.

 

Are any other KinderMed products being recalled?

No other KinderFarms products are impacted by this recall.

 

What are you doing to ensure this doesn’t happen with other products?

Safety has always been the number one priority at KinderFarms, which is why we have stringent requirements for our products -- not only for the ingredients we use but for the rigorous testing in place to ensure our products are safe and meet high-quality standards. KinderFarms is taking every step to further strengthen and enhance processes and testing across all of our products.

 

What should I do with the KinderMed Pain & Fever products I have?

If you have either KinderMed Infants’ or Kids’ Pain & Fever products, please discontinue use and return them to the store where you bought them for a refund.

 

How do I get a refund if the store does not take the product back?

Consumers with questions can contact us at consumerrelations@kinderfarms.com or 800-996-2930 from 6:00 AM to 5:00 PM (Pacific Time)

 

Why is the age range of KinderMed Infants’ Pain & Fever 2-3 years?

The FDA defines the use of the term “infant” for the purposes of drug labeling as more than just 0-1 years old. To avoid confusion, that is why we specify that it is only for ages 2-3. Our Infants' Pain & Fever product also comes with a dosing syringe. This dosing syringe is needed to accurately and safely administer the product and there are specific directions to only administer the product pursuant to a doctor's prescribed amount for infants under the age of 2 years and/or less than 24 pounds.

 

Are KinderMed products free from the top 9 food allergens?

We are committed to ensuring our products are both safe and of the highest quality, which is why we are proud to offer KinderMed products that are gluten-free and free from the 9 major food allergens, including milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans, and sesame.

 

What is KinderLyte?

KinderLyte is a doctor-formulated Oral Electrolyte Solution (OES) with no artificial sweeteners, colors, or flavors.

 

What is the difference between KinderLyte Core and KinderLyte Advanced?

KinderLyte's core line was formulated for children and young families with eight kid-friendly flavors. It has 20% more electrolytes than the leading Oral Electrolyte Solution and no artificial ingredients. For even more rehydration power, the KinderLyte Advanced formulation has 30% more electrolytes than our Core line, even less sugar, and Pre-Max Probiotics.

 

What are Pre-Max Probiotics?

Pre-Max probiotics are a proprietary mix of prebiotics and probiotics that are added for gut health functionality to our KinderLyte Advanced Liquids.

 

Are KinderFarms products Non-GMO Certified?

Yes! All of our products are Non-GMO Project Verified.

 

Does KinderLyte contain Soy?

No - KinderLyte is 100% Soy-Free!

 

Are KinderFarms products Vegan?

Yes! All of our products are vegan.

 

Are KinderFarms products gluten-free?

Yes! All of our products are gluten-free.

 

Are KinderFarms products Kosher?

Yes, all KinderFarms products are Kosher certified

 

Where do your natural flavors come from?

Our natural flavors are derived from essential oil, plant and botanical sources, and fruit extracts.

 

Is KinderLyte only for kids?

KinderLyte is a great solution for the whole family! From toddlers, kids, adults, elderly, and everyone in-between!

 

Can I use KinderLyte if I’m pregnant or nursing?

We recommend that you consult with your physician before drinking KinderLyte to make sure it is right for you. 

 

How does KinderLyte give back to the community?

As a conscious company we are committed to donating 1% of all sales to life-saving world water relief efforts through “1% for the planet.” Every time you choose KinderFarms products for your own family, you are also providing life-saving access to safe water for families in need.

 

Is KinderSprout Organic?

Yes, KinderSprout is plant-based and organic!

 

Does KinderSprout need to be refrigerated before drinking?

KinderSprout requires no refrigeration, though it is best enjoyed chilled!

 

Is KinderSprout only for kids?

KinderSprout is a great source of protein for anyone aged 2+ so parents can enjoy it too!

 

Where does the protein come from in KinderSprout?

KinderSprout’s plant-based protein comes from organic brown rice and peas.

 

Do you ship outside of the United States?

At this time, KinderFarms products are only sold in the United States. However, please sign up to our email newsletter to be the first alerted of any changes!

 

What is the best way to contact KinderFarms?

For questions about your order or any other general inquiries, please reach out to our customer support team at hello@Kinderfarms.com